Shipping policy
Shipping Policy
Thank you for shopping with Eleona.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the following business day.
Shipping Rates
We offer simple and transparent shipping rates:
• Free shipping on orders over $75
• $6.95 standard shipping for orders under $75
Shipping rates are calculated automatically at checkout.
Delivery Time
Once your order has been shipped, estimated delivery time within the United States is typically 3–5 business days depending on your location.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor the delivery of your package.
Shipping Locations
At this time, we ship within the United States only.
Shipping Delays
While we work hard to ensure timely delivery, shipping carriers may occasionally experience delays beyond our control.
If you have any questions regarding your order, please contact us at: